“I”, “our”, “us”, or “we” refer to the business, Collaro Audio Ltd..
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
We are exempt from registration in the ICO Data Protection Register because we only process such data that is necessary to carry out our business.
Lawful basis: Consent
The reason we use this basis: You have decided to purchase audio products and related items from our website and need them to be delivered to you.
We process your information in the following ways: We collect your Name, Business Name (if applicable), Address details, Phone Number and email address (plus delivery address if different from your main address) and use those along with the details of your requirements to fulfil your order.
Data retention period: We hold data for a period of 7 years after you stop being a client. We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We share your personal information with our partners so that your order(s) can be manufactured and sent.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.Your individual rights
Under the GDPR your rights are as follows:
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
You can read more about your rights in detail hereInternet cookies
Some cookies are required to enjoy and use the full functionality of this website.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
All information you provide to us is stored on UK based secure servers. Any payment transactions will be encrypted using SSL technology.
We only engage occasionally in digital marketing and will use such details as you have provided to us to keep you informed about our latest products and special offers. We will not sell or pass on your information on to anyone else.Resources & further information
Overview of the GDPR – General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003Privacy Notice Policy Base: v.1.0 June 2019